1Who we are
jili109 is an online gaming and sports betting platform designed for Filipino players and operated through the jili109.net website. When this Privacy Policy says "jili109", "we", "us", or "our", it means the platform entity responsible for the jili109 service.
We take your personal information seriously. As a platform built specifically for the Philippine market, we understand that Filipino players entrust us with real financial details, contact information, and identity documents. That trust shapes every decision we make about data collection, storage, and use.
2What information jili109 collects
The type of information jili109 collects depends on how you interact with the platform. We have grouped these into three main categories:
Information you give us directly
Full name
Date of birth
Email address
Mobile number
Address in Philippines
Payment method details
Government-issued ID
Support messages
Information collected automatically when you use jili109
IP address & location
Device type & OS
Browser type & version
Pages visited & actions
Game and bet history
Session times
Network provider
Information from third-party sources
Where necessary for identity verification, fraud prevention, or payment processing, jili109 may receive limited personal information from identity verification providers, payment processors, and fraud detection services. This information is used only to verify your account or transaction, not for unrelated purposes.
3Why jili109 uses your information
We use your personal information for the following purposes. If a specific activity requires information not covered here, we will tell you before collecting it.
- Account creation and management — to register your jili109 account, maintain accurate records, and verify your identity and age eligibility.
- Providing games and betting markets — to run the games, sports betting, PBA betting, esports betting, and other features you access through jili109.
- Processing payments — to handle deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard securely.
- Customer support — to respond to your questions, investigate complaints, and resolve account or payment issues.
- Fraud prevention and security — to detect and prevent unauthorised access, suspicious transactions, duplicate accounts, and misuse of the jili109 platform.
- Promotions and bonuses — to determine your eligibility for jili109 promotions, verify qualifying activity, and administer bonus credits and refer-a-friend rewards.
- Responsible gaming — to monitor gameplay patterns where required, apply account limits you request, and support safer gaming tools described on the Responsible Gaming page.
- Platform improvement — to understand how players use jili109, identify technical issues, and develop better features for the Filipino gaming community.
- Legal and compliance obligations — to meet applicable requirements and cooperate with lawful requests from relevant authorities.
4How jili109 shares your information
jili109 does not sell your personal data to anyone. We share personal information only in the following limited circumstances:
- Payment processors and e-wallet providers — to complete deposits and withdrawals through the Philippine payment methods you choose. These providers are only given the data needed to process your specific transaction.
- Identity and age verification services — to confirm your eligibility and prevent the creation of fraudulent accounts on jili109.
- Game and platform technology providers — to deliver the games and betting tools available through jili109. These providers access account and activity data under binding confidentiality agreements.
- Fraud detection and security services — to identify suspicious account or payment activity that may harm jili109 members or the platform's integrity.
- Legal and regulatory requirements — when jili109 is required by applicable law, court order, or a competent authority to disclose information.
- Business transactions — in the event of a merger, acquisition, or similar transaction involving jili109, your data may transfer to the successor entity under equivalent privacy protections.
Any service provider or partner that processes data on behalf of jili109 is bound by contractual privacy obligations. They may not use the information for their own unrelated marketing or purposes.
5Payments, verification, and your financial data
Because jili109 handles real-money transactions for Filipino players, we need accurate payment and identity information to operate safely and fairly. Verifying your identity is a standard part of operating a legitimate gaming platform — it protects you from unauthorised withdrawals, prevents fraud, and helps ensure the platform remains trusted.
When you deposit or withdraw through GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, or Mastercard, your payment credentials are processed by the relevant provider using secure channels. jili109 does not store your complete e-wallet PINs, full card numbers, or online banking passwords.
For identity verification, jili109 may ask for a government-issued ID, a selfie, proof of address, or proof of payment ownership. Documents submitted for verification are stored securely, accessed only by authorised personnel, and retained only as long as necessary under our retention policy.
6Cookies and tracking technologies
jili109 uses cookies and similar technologies to make the platform work properly and to understand how members use it. Here is what each category does:
- Essential cookies — necessary for the jili109 platform to function. These handle your login session, language preference, and security tokens. You cannot use jili109 without them.
- Functional cookies — remember your choices and settings so jili109 can provide a personalised experience across sessions, such as your preferred game lobby view or display language.
- Analytics cookies — help jili109 understand which features are popular, where players encounter problems, and how to improve the platform. Data collected through analytics is aggregated and not used to identify individuals.
- Security cookies — help detect and prevent fraudulent sessions, bot activity, and suspicious login attempts on jili109 accounts.
You can adjust cookie preferences through your browser settings. Disabling essential cookies will prevent jili109 from working correctly, so we recommend keeping these active while managing non-essential categories according to your comfort level.
7How jili109 keeps your data secure
Security is not an afterthought at jili109 — it's a core part of how the platform was built. We use several layers of technical and operational controls to protect personal information:
- HTTPS encryption across the entire jili109 website for all data transmitted between your device and our servers.
- Encrypted storage for sensitive account information, including identity documents and payment references.
- Strict access controls that limit which jili109 personnel can access personal data, based on their role and legitimate need.
- Regular security reviews and monitoring for unusual account activity, unauthorised access attempts, and technical vulnerabilities.
- Two-factor or secondary verification for account changes and withdrawal requests where applicable.
No internet-based platform can guarantee absolute security, but jili109 uses industry-standard measures and continues improving its defences. If you suspect your jili109 account has been accessed without your permission, contact support@jili109.net immediately so we can take protective action.
8How long jili109 keeps your data
jili109 retains personal data only for as long as necessary to fulfil the purpose it was collected for, or as required to meet legal, regulatory, audit, or dispute-resolution obligations.
In practical terms, this means account information is kept while your jili109 account remains active and for a reasonable period afterwards to cover any pending disputes or required record-keeping. Transaction records, including deposits, withdrawals, and bet history, are retained to support account queries and any applicable obligations. Identity verification documents are held for the minimum period required and then deleted or anonymised.
When data is no longer needed and no lawful retention ground applies, jili109 permanently deletes or anonymises it so it can no longer be linked to you as an individual.
9Your data rights as a jili109 member
As a member, you have meaningful rights over your personal information. jili109 respects these rights and provides clear ways to exercise them:
Right to Access
Request a copy of the personal information jili109 holds about your account and how it is used.
Right to Correct
Ask jili109 to update inaccurate or incomplete personal details in your account profile.
Right to Delete
Request deletion of your personal data where jili109 no longer has a lawful basis to retain it.
Right to Restrict
Ask jili109 to pause processing of your data in specific circumstances, such as while a query is under review.
Right to Portability
Request your account data in a structured, commonly used format where technically feasible.
Right to Object
Object to processing of your personal data for purposes beyond what is strictly necessary to provide the jili109 service.
To exercise any of these rights, email support@jili109.net with your full name, registered email address, and a clear description of your request. We will respond within a reasonable timeframe and may need to verify your identity before fulfilling the request.
10Minors and age restrictions
jili109 is strictly for adult players who meet the legal age requirement for online gaming in their location. The platform is not directed at individuals below the legal age limit, and jili109 does not knowingly collect personal information from minors.
If you believe a minor has registered with jili109 or that a jili109 account is being used by someone below the legal age, please contact support@jili109.net immediately. We take age eligibility seriously and act promptly when a concern is reported. Parents and guardians can also review the tools available on the Responsible Gaming page for guidance on preventing underage access.
11Changes to this Privacy Policy
jili109 may update this Privacy Policy from time to time to reflect changes in the platform, payment methods, security practices, or applicable requirements. The current version is always published on this page with the effective date shown at the top.
For significant changes that materially affect how your personal information is handled, jili109 will provide additional notice through the website or your registered contact details. Continuing to use jili109 after an updated Privacy Policy has taken effect means that you have reviewed and accepted the revised terms.
We encourage you to check this page periodically — especially before using a new jili109 feature, depositing through a new payment method, or joining a significant promotion.
